Hollohazi Porcelain international webshop

Shipping costs 15.000 HUF for each order which total volume does not exceed 100.000 HUF. You will not be charged for any shipping fee for All orders above 100.000 HUF. Extra information: Customers get 20% off from the total price, if Their shipping adress in in the European Union due to lower European shipping costs.

• The Hollohazi factory use the best possible materials and finest European technology to create It`s product.
  You get not just a product for Your money. It comes with a 240 years old history and art value.
• Most items hand-gilded with 21 karat gold.
• You can find many fully hand painted products in Our range.
• Hollohazi porcelain sets can be replaced individulally. So If You brake a single plate We can send a new one for You.

If Your item is on stock delivery normally takes maximum 7-14 days after Your order has been placed. If You have an urgent inquery please write It in the notes, when You place Your order. If the item is not on stock We need to produce them. Usally It takes an additional 2 weeks maximum. Delivery takes much a longer time for hand painted items as We always need to produce them. Normally It takes 20-30 days and an additional 2-4 days to deliver It to You. We are always glad to give exact dates to You through e-mail.

Our team members have got many year of experience in packaging. Our main priority is to get the item to the shipping adress with no damage. Therefore We use the best possible packaging devices and tools. We usally wrap each items into bubble wrap, then we put cardboard sheets between them and then We fill the box with flexible moving foam to avoid any damages. In some cases We remove the original package of Our items If that has a bad affect on the product`s safe during shipping.

We understand that the customer`s satisfaction is the most important for Us to be successful in business. Therefore We are allways here to assist You in any kind of matter or question. We always answer Your questions within 24 hours time. Also We are glad to help You with palcing Your order through phone or e-mail. We have never had any issues in the past which has not been resolved and This is Our target in the future as well.

We ship Worldwide. Please contact Us If Your adress in a special place such as island before placing Your order. We are allowed to ship all countries exluding U.S.A and South American content due RAVEN RELIX INC. has exclusive right to retail Hollohazi items to these locations. So If You live there please try to contact Them.

We retail first class product only. You can find the original Hollohazi logo on the bottom of each porcelain. Also it has a red circle with a number one inside it. It means first class product. Also You will recieve a quality certificate with Your item.

Yes, there are quite a few items which can bew used in microwave and dishwasher. You will see If Your item is suitable in these machines at the product description. If You still need help You can contact Us through e-mail.

Yes, We often recieve inquery for special porcelain. Such as special texts, logo on vases or pictures on some porcelain. We are glad to assist You as well if You contect Us through e-mail.

You can read the full story here.